Distribution & Logistics

Custom clearance & Importation

With nearly three decades of experience in pharmaceutical imports, our team manages the full customs clearance and importation process — from port-of-entry documentation and DAV import permits through to first lot release and price declaration compliance. We ensure your products enter Vietnam on time and fully compliant.
Warehousing & Cold Chain

We operate two GSP/GDP-certified warehouses in Ho Chi Minh City and Hanoi, with temperature-controlled storage validated for ambient, refrigerated (2–8°C), and controlled room temperature conditions. Our cold-chain infrastructure supports biologics, vaccines, and plasma-derived products, with automated temperature monitoring and redundant backup systems.

Dispatch & Delivery

Our distribution network covers 60 out of 63 provinces, reaching 8,200+ pharmacies and 520+ hospitals directly. We dispatch on committed timelines with full chain-of-custody documentation, and our sub-distributor partnerships extend reach to provincial and rural facilities.

Credit collection

We apply structured credit risk assessments to all customer accounts and offer flexible, market-appropriate credit terms. Our collections process is actively managed to protect your cash flow while maintaining strong customer relationships in Vietnam's distribution environment.

Sales Analysis & Reporting

Our ERP system generates tailored sales reports by territory, channel, product, and period — giving supplier partners real visibility into market performance. Because our network spans the majority of Vietnam's provinces, our sales data serves as a reliable proxy for national market trends.